Software Downloads

Windows Mobile Device Center in Windows 10

Microsoft Windows Mobile Device Center (WMDC), formerly ActiveSync, will no longer function by default in the Microsoft Windows 10 operating system (Version 1709 or newer). Follow these WMDC Fix Instructions to get (WMDC) to run and connect to your HC-100.

Files needed:

Bluetooth Port Clean App for HC-100

Sometimes user will see “No COM ports are available for Bluetooth pairing” because COM ports were not released when previous Bluetooth pairings were deleted on the device.

In that case, user needs to run the BT Clean app on the HC-100 to remove all COM port assignments and Bluetooth pairings.

If BT Clean is not on your Wachs HC-100, then there are two ways to install the BT Clean Utility:

  • Download BT_Clean.CAB to the HC100, then click it to install.
  • Unzip BT_Clean_Install.zip to a folder in computer, connect HC100 to computer using Windows Mobile Device Center, click InstallBTClean.exe to run and install.

VITALS

VITALS Software (Valve Information Tracking and Logging System) enables an operator to:

  • Exercise valves
  • Record critical valve information
  • Store valve physical location via GPS
  • Synchronize this information between the TC-100 handheld controller and your desktop database

Custom valve ID information is recorded such as the number of turns, maximum torque, and valve location while exercising the valve when used with E.H. Wachs ERV-750 or TM-7 to manage valve performance and prevent costly repairs.

Installation

Install Vitals Desktop to your PC by running the latest setup file below. Vitals Mobile comes pre-installed on TC-100 controller. Vitals Mobile updates are available from the About screen in the Vitals Mobile app (internet connection required). Vitals Desktop automatically checks for updates on startup but can also check by clicking the Update button on the main Menu.

Important

The HC-100 controller requires Vitals Desktop 3.4.2 or later. Data transfer with older versions will cause data loss. Install Vitals 3.4.2 or later from the setup files below.

VITALS 3.8.4

Updated 2/15/2024

VITALS Desktop 3.8.4 Fixes

  • Fixed issue allowing return and tab spacing at end of notes field which caused sync issues.
  • Fixed issue to remove spaces in Valve and Activity field names ("Valve Test" should be "ValveTest").
  • Removed spacing in front of ValveIds.
  • Checks for dupliacate Field names in Activities and Valves table.
  • Run-time error 94 - During Data transfer.

VITALS Mobile — TC 3.8.4 Changes

  • Fixed drag/drop column header with no item in the column selected.
  • Added MissingIDyymmddhhmmss for activities with missing valveId.
  • Fixed one missing .trq file causing subsequent torque charts not shown in More Info.
  • Fixed transducer Error Message: YES and NO buttons inverted.
  • SQL Logic Error: Table Valves has 10 columns but 1 value were supplied - Handle using enter and tab in fields (carriage return character splitting lines).
  • If Valve removed, remove associated Activities.
  • Removed spacing in front of ValveIds.
  • Database Clean Up routine.

Valves - Missing ValveIds, Mismatch column count, duplicate ValveIds.

  • Activities - Mismatch column count, ValveId does not exist.

Vitals Mobile - HC 3.8.4 Changes

  • Allowed connection to board firmware version 200 (or 2.0x) and up.

Vitals Diagnostic - HC 3.8.4 Changes

  • Allowed connection to board firmware version 200 (or 2.0x) and up.

Vitals Mobile - TC 3.8.4 Known Issues

  • Activities header fields missing except for ^GPSFile - Root cause unknown.
  • Error: LoadDatabaseAsync()-Index was outside the bounds of the array - Error while opening Vitals Mobile because of Remarks.txt file empty. - Root cause unknown. Perform data transfer to fix.
  • Vitals Mobile TC thinks the device is paired - On Hold
  • SQL Logic Error: Void DBAddAllData(Int32) - Cannot have spaces in Valve and Activity field names ("Valve Test" should be "ValveTest").

Vitals Desktop - 3.8.4 Known Issues

  • No notification that character limit exceeded in Custumize Data Fields Edit Choices option. This will end up in Vitals Mobile and show error message " Index was outside the bounds of the array".
  • Missing TRQ Chart - Torque chart file in .vcd file has missing header - Root cause unknown.
  • Run-time Error 53: if a .trq file is missing it will trigger this during data transfer.

Download the file and install it from your PC workstation.

VITALS 3.8.3

Updated 9/14/2022

Vitals Desktop 3.8.3 Fixes

  • Removed GPS and torque files after local data transfer.

Vitals Mobile — TC 3.8.3 Changes

  • Fixed torque file issues: Torque file is not created with location service disabled; Torque file missing header CNTDIRTRQ.
  • Fixed USB serial cable connection issue with Windows 10 IOT Enterprise.
  • Removed GPS and torque files after flash data transfer.
  • Added validation logic of GPS latitude and longitude in UI, SQLite database and text files. Values of ì0î, ì0.0î are not shown or saved.
  • Fixed issues with external GPS. Turned on all NMEA messages on Settings->GPS. Added ìWaiting for fixî to dashboard GPS status. Added external GPS to the source of Lat and Long in new activity. Added a refresh button to update ìDist fromî and ìHeadingî results.
  • Icon revamp.
  • Issue when inserting cable while turning valve with Bluetooth connection.
  • Pressing Diagnostic Tab caused a few seconds of freezing up
  • In settings' page, refresh "My Connection" does not get connection of Bluetooth
  • Handle controller data when last response is version number.
  • Data validation: fix missing valve ids and save info into log file.
  • Add data validation when loading DB.
  • Add button to refresh GPS location when adding an activity in details page.
  • Increase GPS/Torque file name range.
  • Installing of Vitals 3.8.3 needs user to uninstall 3.8.2 or before manually
  • Relink activity to different value

Vitals Mobile — TC 3.8.3 Known Issues

  • Error graph in Diagnostics page sometimes displays Errors even with a good connection.†† Consistent error bars indicate a poor connection.

Download the file and install it from your PC workstation.

VITALS 3.8.2

Updated 11/5/2021

Vitals Desktop 3.8.2 Fixes

  • Run time error 76 file path not found due to inaccessible USB stick during flash transfer.

Vitals Mobile – TC 3.8.2 Changes

  • Added support for model number 79-422-05.
  • Turn on/off Bluetooth from application.
  • Rescan connections whenever going to settings page. Refresh both My Connections and My Equipment when checking devices.
  • Added unselect valves/activities on dashboard.
  • Made fonts larger on controller screen.

Vitals Mobile – TC 3.8.2 Fixes

  • Added handling of cases when valve ID is empty to get rid of run time error 94 invalid use of null for desktop during data transfer.
  • Saved new activity properly. Fixed the case where data was copied from the oldest activity.
  • New valve ID is saved incorrectly.
  • Application not responding when no port is set.
  • Flash transfer enabled even if there is no USB drive.
  • Named empty ValveIds when loading database to “MissingID0”, “MissingID1”, etc.
  • Disable SAVE button when not applicable (ValveId is blank).
  • BT connection issue when using COM# in single digit (COM1-COM9).

Vitals Mobile - TC 3.8.2 Known Issues

  • If a device is connected to TC-100 with both cable and Bluetooth, unplugging cable makes Bluetooth connection disappear in machine connection page. Refresh manually to show Bluetooth connection.
  • Successful installation on TC-100 needs internet access.
  • Error graph in Diagnostics page sometimes displays Errors even with a good connection. Consistent error bars indicate a poor connection.

Download the file and install it from your PC workstation.

VITALS 3.8.1

Updated 8/2/2021

Vitals Desktop 3.8.1 Changes

  • Added handling of activity file without field “GPSFile” during data transfer.
  • Made data transfer to remember last choice.

Vitals Mobile – TC 3.8.1 Changes

  • Added field “GPSFile” to default activity file.
  • Fixed touch issues for jog left/right buttons.
  • Fixed the connection issue when in controller page, turn off then on of the machine.
  • Redesigned machine connection page.
  • Added diagnostic functions.

Vitals Mobile - TC 3.8.1 Known Issues

  • If a device is connected to TC-100 with both cable and Bluetooth, unplugging cable makes Bluetooth connection disappear in machine connection page. Refresh manually to show Bluetooth connection.
  • Successful installation on TC-100 needs internet access.
  • Error graph in Diagnostics page sometimes displays Errors even with a good connection.
    •    Consistent error bars indicate a poor connection.

Download the file and install it from your PC workstation.

VITALS 3.8.0

Updated 4/8/2021

Vitals Desktop 3.8.0 Changes

  • Added local and flash data transfer with Vitals Mobile – TC.
  • Added check for torque and GPS file names during data transfer.

Vitals Mobile – HC 3.8.0 Changes

  • Added check for connection when jog buttons are tapped.
  • Set Torque LIMIT to Default LIMIT as soon as it is changed.
  • Added reset when going to controller from “New Activity”.
  • Changed “Vitals Mobile” to “Vials Mobile – HC”.

Vitals Mobile – TC 3.8.0 Changes

  • Initial creation.

Vitals Mobile - TC 3.8.0 Known Issues

  • Touch issue: Reset and jog left/right buttons have to be pressed and moved for them to start functioning.

Download the file and install it from your PC workstation.

VITALS 3.7.0

Updated 7/24/2020

Vitals Desktop 3.7.0 Changes

  • Added flash data transfer.
  • Changed Last Data Transfer Date in Data Import Preview to use last data transfer date – not last activity date in DB.
  • Updated language strings.
  • Fixed runtime error during importing when valveid contains single-quotes or double quotes.
  • Made Vitals Desktop 3.7.0 work for Recon with Vitals Mobile 3.6.3.

Vitals Mobile 3.7.0 Changes

  • Added flash data transfer.
  • Last Data Transfer Date always appears on Vitals Mobile Home screen, regardless of activity count.
  • Added persistent memory storage. Last installed version of Vitals Mobile will also install into persistent memory. When Factory Reset is performed, the last Vitals version is pushed into persistent memory on the HC-100.
  • Removed the restriction that valveid cannot contain single-quotes or double quotes.

Download the file and install it from your PC workstation.

VITALS 3.6.3

Updated 6/18/2020

Vitals Desktop 3.6.3 Changes

  • Added Manufacturing mode to export empty valve list to HC-100 in factory.
  • Added select all and unselect all in preview pages for New/Updated valve list.
  • Added option to restore Valves from Vitals Mobile into Vitals Desktop when the database on the handheld controller does not match the current Vitals Desktop database.
  • During data transfer, added pop-up message “Vitals Mobile 3.6 series are last versions to support Trimble Recon devices” to suggest customers transition to HC-100 controller.
  • Updated number of valves, reset number of modified valves and number of activities when exporting settings file.
  • Fixed run-time error ‘9’: Subscript out of range when animation of a torque chart is running, select a different valve.
  • Fixed database errors when customer moves Valve ID from 1st position in DB

Vitals Mobile 3.6.3 Changes

  • Changed baud rate of Hemisphere internal GPS for Recon to 57600 from 4800.

Download the file and install it from your PC workstation.

VITALS 3.6.2

Updated 1/24/2020

Vitals Desktop 3.6.2 Changes

  • Added default transfer date to get rid of Run time error "94".
  • Fixed the issue that wrong valves showed in new or changed valve list.

Vitals Mobile 3.6.2 Changes

  • Fixed Bluetooth connection issue after power up when Windows mobile registries have garbage strings after "COMX".
  • Added machine reset after saving activity.
  • Fixed the issue that keyboard cannot be hidden when adding new activity then switching to settings screen.
  • Changed Mobile and Diagnostic to have one instance running only.
  • Removed machine disconnection when back button selected on Controller screen.
  • Changed Apply button to Save button.
  • Added LoadSettings whenever settings panel is pressed so that updated BT pairing is refreshed while Vitals application is running.

Download the file and install it from your PC workstation.

VITALS 3.6.1

Updated 10/24/2019

Vitals Desktop 3.6.1 Changes

  • Removed all the files in db folder except template.
  • Corrected typo in Vitals Mobile Notification of Settings.

Download the file and install it from your PC workstation.

VITALS 3.6.0

Updated 10/8/2019

Vitals Mobile 3.6.0 Changes

  • Fixed exception when internal GPS name from registry is null for older mobile OS.
  • Removed GPS turning on automatically when program started.
  • Added data port to options page which shows only when data port is an invalid com port.
  • Added reset call when controller button is clicked. This prevented same torque data from being saved for more than one activity.
  • Moved BT mode to connectable from discoverable.
  • Enhanced automatic detection and connection with cable and Bluetooth.
  • Added fixing default torque limit to 50 when it is set to zero in the settings file.
  • Added automatic GPS connection check.
  • Added update to the numbers of saved activities and valves in homepage summary when there is a change.
  • Fixed E.H. Wachs machine name shows up in GPS pick list as external GPS.
  • Added using OpenNetCF serial port instead of System.IO.Serial port. Port reading is event driven instead of timer driven.
  • Added multi-threading for port checking.
  • Added Mapping of machine/GPS device name to ports so that user does not need to deal with port.
  • Added automatic connection check.
  • Added automatic turn on Bluetooth.
  • Added GPS file for each activity.
  • Added 50 to default torque select list.

Vitals Desktop 3.6.0 Changes

  • Fixed run time error "94", invalid use of NULL in "LastImportDate" function.
  • Fixed run time error 3201 during data transfer when unknown valve ids associated with new activities do not have changed marks.
  • Added GPS file for each activity.
  • Changed field size of Street and Cross Street to 50 from 20 in default template.
  • Fixed so that the screen doesn't scroll after opening then closing a record under browse activities or browse valves.

Vitals Mobile 3.6.0 Known Issues

None

Download the file and install it from your PC workstation.

VITALS 3.5.6

Updated 6/11/2019

Vitals Mobile 3.5.6 Fixes

  • When creating new activity or browsing through saved activities, once TrqChart field is selected, other fields become read only.

Instructions

Download the file and install it from your PC workstation.

VITALS 3.5.5

Updated 5/22/2019

Vitals Desktop 3.5.5 Fixes

  • Do not change GPS info in Valves table. GPS info was modified if some other fields were changed.
  • Added handling of cases when ValveId is not the 1st field in Valves table. ValveId was assumed to be the 1st field in Valves table. In preview Windows, the 1st field was grabbed and taken as ValveId without checking but some customers may have changed field orders.
  • Fixed runtime error 53 (“File Not Found”).

Vitals Desktop 3.5.5 Known Issues

None

Vitals Mobile 3.5.5 Fixes

  • Changed Diagnostic to show transduce zero torque error message for ERV machines only.
  • Changed torque chart file name to read only. This fixed runtime error 53 (“File Not Found”) in Vitals Desktop.

Vitals Mobile 3.5.5 Known Issues

None

Instructions

Download the file and install it from your PC workstation.

VITALS 3.5.4

Updated 2/19/2018

Vitals Desktop 3.5.4 Fixes

  • Process torque files under Data as well as in root directory.
  • Fixed the issue of data transfer if customized fields were added to data base.

Vitals Desktop 3.5.4 Known Issues

None

Vitals Mobile 3.5.4 Fixes

  • Fixed the issue of missing torque files during data transfer with Vitals Desktop v.3.3.1 or older. Moved torque file folder to under Data.
  • Fixed the issue of 'COM0' not showing up in the available ports list.
  • Removed system.Drawing.dll which is not needed for HC100 and Trimble Recon.
  • Updated copyright year to 2018.

Vitals Mobile 3.5.4 Known Issues

None

Instructions

Download the file and install it from your PC workstation.

VITALS 3.5.2

Updated 11/29/17

Vitals Desktop 3.5.2 Fixes

  • Downloaded executable file for Vitals update was added an extra byte.
  • Signed Vitals_3.5.2_Setup.exe with EV code signing certificate.
  • Fixed data importing issue with Desktop 3.5.0 where only two torque charts can be imported into Vitals Desktop.

Vitals Desktop 3.5.2 Known Issues

None

Vitals Mobile 3.5.2 Fixes

  • Added data port back. User can setup data port by editing Settings.txt.

Vitals Mobile 3.5.2 Known Issues

None

Instructions

Download the file and install it from your PC workstation.

VITALS 3.5.0

Updated 8/23/2017

Vitals Desktop 3.5.0 New Features

  • Added a Data Import window in the Data Transfer process for users to review/edit the activities before they import it to the master database.
  • Checks for updates automatically.
  • Re-organized the main menu buttons and added new ones.
  • User now has to exit out of Vitals Mobile before he performs a Data Transfer otherwise a warning message will be shown.
  • Updated the format for text files from ANSI to UTF-8.
  • Check if system has Windows Mobile Device Center (WMDC) installed during setup. If WMDC is not found, it will be installed.
  • Added deletion of multiple fields in Customize Data Fields windows. User can select multiple fields for deletion by Ctrl plus clicking.

Vitals Desktop 3.5.0 Fixes

  • Fixed issue with data loss during Data Transfer because of conflicting Vitals software versions. Data Transfer now works with ANY Vitals version.
  • Added tabctl32.ocx to installation package. This fixed "Run-time error 339: Component 'tabctl32.ocx' or one of its dependencies not correctly registered: a file is missing or invalid."
  • Import optimization for data transfer to reduce time needed.
  • When user browses activities or valves, double clicking on a valve/activity record and either OK or exit out of it, it'll jump back to the last valve/activity instead of go back to top of the list.
  • Fixed issue of activities overlapping in print detail.

Vitals Desktop 3.5.0 Known Issues

None

Vitals Mobile 3.5.0 New Features

  • Added counts of days and activities since last data transfer. When they reach predefined limits, Vitals Mobile will remind user to perform data transfer.
  • Added Brake 1 and Brake 2 radio buttons to hydraulics test in diagnostics.
  • Added Transducer Zero Torque adjustment message at Diagnostic.
  • Brake button in diagnostics now changes color and status if the physical button is pressed.
  • Added Vitals Mobile user notifications.
  • User now has to exit out of Vitals Mobile before he performs a Data Transfer otherwise a warning message will be shown.
  • TM machines now continuously turn while holding down the JOG button.

Vitals Mobile 3.5.0 Fixes

  • Fixed issue with data fields not showing up in the activity window due to conflicting Vitals versions. Now they show up properly regardless of Vitals software version.
  • Fixed torque chart with negative counts of turns. Added a red dot for last valve position.
  • Improved low torque display. Refer to transducer zero torque adjustment part in Vitals reference manual.
  • Diagnostics properly connects to machines with firmware 1.02 or higher.
  • Fixed application crash when pressing buttons during database load.
  • Fixed application exception when changing or loading valve table with a lot of entries. Vitals mobile can now handle valve table with 50,000 records. If entries is more than 50,000, application will not crash but performance will be degraded.

Vitals Mobile 3.5.0 Known Issues

None

Instructions

Download the file and install it from your PC workstation.

VITALS 3.4.5

Updated 1/16/2017

Fixes

  • Diagnostics 3.4.2 does not connect to machines which have the newer boards with firmware 1.02.
  • Diagnostics 3.4.5 fixes this issue. If the circuit board on the machine has a label with P/N: 79-301-01 and FW: 1.02 , then it is the newer board.

Instructions

Download the file and copy it to the Vitals Mobile folder in the handheld controller. You will get a prompt message asking if you want to overwrite the original file, click yes.

VITALS 3.4.2

Updated 12/1/2015

Fixes

Vitals Desktop
  • Fixed issue with error message showing up after doing a Data Transfer in both English and Chinese languages.
  • Fixed issue with error message showing up after clicking Customize Data Fields in Chinese language.
Vitals Mobile
  • Fixed issue with fields not displaying data in activity window.
  • Vitals Mobile 3.4.1 Removed development log function. Log file would eventually cause the handheld to run out of memory. The log would intermittently pause the machine during operation. Logging functionality was accidentally left ON from Beta testing.
Important
To avoid data loss, only Data Transfer Vitals Mobile with equivalent Vitals Desktop version (i.e. Vitals Desktop 3.4.2 with Vitals Mobile 3.4.2 etc.).
See change log for more details.

VITALS 3.4

Updated 6/23/2015
New Features
  • New GPS search screen for easy viewing of valve information like distance, bearing, latitude, longitude and HDOP values
  • GPS Search Radius
  • No Valve Activity Link

VITALS Mobile 3.3.1

Updated 11/14/2014
New Features
  • Auto Detect Controller= Detects the COM Port if connected via Cable or Bluetooth.
  • Auto Detect GPS= Detects External GPS first, then searches for internal GPS. Sets COM Port and Baud Rate.
  • Custom GPS Name field.
  • Auto-Connect in the controller screen.
  • Tap to Connect button to manually try to connect.
  • Bluetooth connection status is highlighted in blue.
  • Turns bar in the controller screen.
  • Turns field in the controller screen.
  • Transducer Error pop-up message.
  • Default Torque changed from 200 to 150 lb-ft.
  • Vitals Diagnostics

VITALS Desktop 3.3.1

Fixes
  • New Valves entered (only applies to silver box) not saving to database. Corrupt database template. Fixed with new database template.
  • Activities for new valves (only applies to silver box) not saving to database. Corrupt database template. Database template which has been fixed.
  • Expr1003 and Expr1008 showing up in CloseDir and CrossStreet fields in the Activity Report. Fixed.
  • Overlapping characters in the Activity Report. Fixed.
  • Activity Report not displaying all 20 Characters in ValveID field. TRQ Chart resized to fit characters.
  • Activities from Recon controllers not saving to database. Notes field contained a “square” character. This square character gets created when user hits the Enter key to skip to next line. This Character was not recognized by Vitals Desktop and it disregarded the Activity altogether. This has being fixed; now the Enter key shows as two parallel lines.
  • ValveID field was empty for activities saved in Vitals Desktop. Too many characters entered into ValveID field (over20). Fixed by having a limit of 20 characters in Vitals Mobile.

VITALS Mobile 3.3.1

Fixes
  • 1000th Activity not saving. TRQ charts can only go up to 999. It will prompt the user to do a Data Transfer first to the PC before starting another activity. Fixed.
  • Problems connecting to GPS and Controller. Removed the Lock Settings feature since the auto detect feature was causing problems. Fixed.
  • Transducer Error false readings on TM7. Decreased ADC range to check. Fixed.
  • Very few COM Ports and Baud Rates to select from. Increased COM Ports and Baud Rate options. Fixed.
VITALS 3.3.1 Windows Mobile Device Center 11/14/14 [ 36mb ]
  • If you do not have an earlier version of the VITALS software or Windows Mobile Device Center is not installed, or you are unsure and Data Transfers fail, download Vitals_3.2.1_Setup.exe.

VITALS Desktop 3.2.1

Updated 2/12/2013
VITALS 3.2.1 for ActiveSync & Windows Mobile Device Center 2/7/2013 [ 9.1mb ]
  • If you are ugrading from an earlier version of the VITALS software and know that you have either ActiveSync or Windows Mobile Device Center installed, download Vitals_3.2.1_Setup_LIGHT.exe.
  • If you are unsure whether or not ActiveSync or Windows Mobile Device Center is installed, plug in your Recon device and attempt a Data Transfer. If the Data Transfer succeeds, download Vitals_3.2.1_Setup_LIGHT.exe.
VITALS 3.2.1 including ActiveSync / Windows Device Center Installer 2/12/2013 [ 41mb ]
  • If you do not have an earlier version of the VITALS software and ActiveSync or Windows Mobile Device Center is not installed, or you are unsure and Data Transfers fail, download Vitals_3.2.1_Setup.exe. NOTE: This version is much larger, as it contains the automatic detection and installation of ActiveSync or Windows Mobile Device Center if not already installed.

Wachs infraMap Controller v3.0

Updated 10/2/2012

Software update for the Wachs Valve Information Tracking And Logging System

This file is for replacing older versions of the InfraMap controller under Windows.
Installation Instructions
  • Windows XP
    Place Controller.exe in folder c:Program FilesinfraMAP (overwrite existing file)
  • Windows 7 and Windows Vista [32-bit]
    Place Controller.exe in folder c:Program Files (x86)infraMAP (overwrite existing file)
Fixes
  • Added “Default Torque Limit” setting in “Settings” form.
    Sets and saves Default Torque Limit.

Virtual COM Port Drivers for Windows

Updated 4/24/2012
Chipi-X Virtual COM Port Drivers - 4/24/2012

VITALS Desktop 3.1.3 for Trimble Recon

Updated 6/8/2011

Software update for the Wachs Valve Information Tracking And Logging System

Select the guide or installation file for your device below.

Holux GPS Card Installation Manual

Updated 6/8/2011
This guide will instruct how to install and program GlobalSat Compact Flash GPS unit into the Trimble Recon for VITALS GPS tracking and data logging.

 Download the Holux GPS Card Installation guide for adding the GPS to your Recon Controller
Updated 2/8/2013
v1.1.15